Below FAQ are some common concerns of our clients before purchasing the theme, if you have other questions, please just send it to
If you are not completely satisfied with your purchase on receipt, you may return it for exchange or refund (excluding shipping and handling charges). All returns, refunds and exchanges must conform to our official return policy. For assistance please submit the contact form located at the bottom of this page or email At I.M.C Watch we guarantee our merchandise and are committed to your satisfaction.

The average arrival time is 12-15 working days.

An order can, however, take anywhere between 7-29 working days, but is mainly dependent on your location.

Please allow an extra 10 days during the busy Christmas period. We appreciate your patience.

If your order takes longer than 30 days to arrive during the non-peak season, please contact us at and we will resolve the issue for you.
Yes, we operate globally and ship worldwide to all major destinations.
Yes, all of the battery operated watches are included with a brand new batteries. These are fitted by the manufacturer so your watch is ready to wear as soon as you receive it. For mechanical watches, you will need to wind the watch up to initiate the movement before wearing. To operate your mechanical watch, there would be more information on how to operate it.
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